Shipping & Delivery

We are dedicated to delivering the finest products and a seamless experience, wherever you are in the world.

Packaging

To offer you a more competitive price, we do not ship branded boxes by default to save space and reduce shipping costs. If you have any questions about this, please contact our customer service via WhatsApp or email and we will provide you with a solution.

Our Logistics Partners

We work with trusted international and local carriers to ensure your order arrives safely and on time.

How Your Order Is Handled

1. Purchase & Payment: Once your order is confirmed.

2. Warehouse Preparation: Items are carefully picked and prepared for shipment.

3. Quality & Pre-Shipment Confirmation:

   • Every item undergoes rigorous inspection.

   • Detailed product images are shared with you for approval before shipment, minimizing returns and saving time.

4. Shipment: After your confirmation, your order is entrusted to our logistics partners for air transport.

5. Destination Handling: Local carriers manage final delivery to your doorstep.

6. Order Tracking: You will receive a tracking code via email, along with instructions on how and when to track your order, keeping you informed at every stage.

Processing Time

Due to our thorough quality inspection and pre-shipment confirmation process, orders typically require 7–9 business days from confirmation to shipment, depending on our communication with you. For high-demand periods or special items, processing may take slightly longer. We appreciate your understanding.

Shipping & Costs

• Delivery Estimates: Within 7-20 days, delivery can take up to 30 days in some regions.（Shipping times are only estimates and unfortunately, cannot be guaranteed.）

• Free shipping is offered to most destinations worldwide.

• Remote or hard-to-reach locations may incur additional charges; please contact us to confirm.

Important Notes

• For the vast majority of regions, our order prices already include customs duties, import taxes, and other local fees—you do not need to pay extra. If any exceptional charges apply, we will contact you before processing your order.

• Reviewing pre-shipment images carefully ensures your satisfaction before shipment.

• Transit times may vary due to destination, customs, or local carrier operations.

• Ensure your delivery address is complete and accurate to prevent delays.

• If you need to change or cancel your order, please contact us immediately. Once processing begins, changes can no longer be made.
• When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 
• In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.